Emotional Intelligence

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Most of us are familiar with the term "IQ", used to describe a person’s intelligence. Robert Cooper, in Executive IQ, says that "IQ may be related to as little as 4% of real-world success."

In other words, over 90% of people’s performance may be related to other forms of intelligence.

Goleman termed these other intelligences your Emotional Intelligence (EI), measured by your Emotional Quotient (EQ)

"Imagine the benefits for work of being skilled in the basic emotional competencies—being attuned to the feelings of those we deal with, being able to handle disagreements so they do not escalate, having the ability to get into the flow states while doing our work. Leadership is not domination, but the art of persuading people to do work toward a common goal. And in terms of managing our own career, there may be nothing more essential than recognising our deepest feelings about what we do—and what changes might make us more truly satisfied with our work." ... Goleman (1998)