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Team Development Update - How to Develop a Team Charter.
Team Charters are documents which act like road maps. Your charter should be a one page document that clearly defines the purpose of the team, how it will work, and what the expected outcomes are. A team charter ensures that everyone on the team is heading in the same direction and helps to clarify things if the going gets tough.
Common elements include:
- Purpose
This sets out why the team was formed. It should answer the questions:
- What are we here for?
- What is our unique distinctive mission in our organisation?
- Vision
This sets out where a team will be in a certain point in the future. It should answer the questions:
- What will our business be like 3-5 years from now?
- What kinds of projects will we be focussed on?
- Who will our customers be?
- How will we be delivering our services?
- What type of work environment do we want?
- What goals will we have met by then?
- What will be our team’s special areas of expertise?
- Goals and Measures of Success
Having defined the vision, achievable goals need to be set. Use SMART Goals. (Specific, Measurable, Attainable, Relevant, and Time-bound). Make sure each goal can be measured and its success monitored.
- Critical timelines
Ensure that timelines set within your goals are achievable. Identify a critical timeline path so that there will not be hold-ups for other people on the team.
- Roles within the team
Who is doing what within the team?
- Look at your goals and ensure the team has people with the skills to achieve these.
- Develop clearly defined roles and responsibilities for each team member. This should include clearly defined leadership roles.
- Ensure that the roles match people's skills.
- Team values
Ensure you set out agreed ground rules for behaviours.
- How and when progress will be reviewed?
- Set a schedule for monitoring of progress.
- Set a timetable for progress meetings and expectations for those meetings. e.g. everyone will be expected to give a brief status report on their part of the work at a Monday morning meeting.
- Ensure the results of the progress review are circulated back to other team members.
Set up a team charter today, get everyone on board and you will have set up your team for success.
Need some help with developing your team charter or building a team? Email us for more information about Nexus Partners' team development programmes, or call on 0800 4 LEADERS. More information is also available online.
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