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Case Study 1

Client: Genesis Energy Maintenance Team
Project: Building Team Member Relationships

The Need

Genesis Energy owns and operates 1,640MW of electricity generation, including New Zealand’s largest thermal power station at Huntly, hydro stations at Tongariro and Lake Waikaremoana, and the Hau Nui Wind Farm in the Wairarapa. Genesis Energy is also New Zealand’s largest retailer of energy, with more than 700,000 gas and electricity customers throughout the country.

Nexus Partners was engaged to work with the Tongariro Maintenance team who were often operating as individuals – and this posed a significant challenge to developing productive team member relationships and in building a robust company-wide culture.

The Solution

19 maintenance workers spent one and a half days taking part in a Nexus Partners Team Development Workshop, an intensive blend of outdoor team initiative challenges and communication skills training. Significant improvements to their approach and attitude towards each other were achieved, and in this new environment the team were able to develop initiatives to address specific workplace issues. Some of the practical outcomes include more efficient vehicle use, and less work delays as a result (simply achieved through greater co-operation). The daily team meetings are more constructive and positive – and rather than taking 40-60 minutes, they are now completed in 20 minutes. This alone has resulted in a productivity saving for Genesis Energy of several tens of thousands of dollars per annum.

Testimonial

"When we first made the decision to embark on this type of training, many of the team were pretty wary. For a lot of them, they honestly couldn’t see the point, since they had little or no experience of the ‘hands on’ approach that Nexus Partners takes. And for others, they went in with the attitude that this was just another one of those feel-good teambuilding exercises, which do little more than waste time that could be better utilized getting real work done.

Now they’ve really changed their minds! Nexus Partners gave us everything they promised and a lot more than we expected. Just one team development workshop run over a couple of days, and the positive progress and growth in our team culture were both obvious and immediate. The team now have more respect for one another, and these improved relationships have allowed tasks to be completed smoothly and efficiently. Nexus has the ability to pull out the best that people have to offer, both to their team and to the business. A top result!"
Andy Hema, Maintenance Manager, Genesis Energy

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