Interpersonal Communication Skills
“Look, are we just going to talk all day or actually solve this problem?”
“I thought that’s what we were doing.”
All strong interpersonal relationships with customers, colleagues and staff rely totally on good communication. If you can’t put your thoughts and feelings into words, don’t expect “saying it with flowers” to help you. Nexus Partners can offer your people innovative workshops that develop interpersonal skill areas and produce measurable, observable improvement in communication abilities.
Our training workshops are highly personalized and interactive, using case studies and examples specifically relevant to your organisation.
Communication
Reduce communication "misses", confusion or misunderstanding in your workplace by building skills such as empathy, effective questioning, active listening, understanding body language and overcoming communication barriers.
Behaving Assertively
Significantly lower personal stress and build effective teamwork, by learning how to deal with "power games", expressing your own needs and discovering how to say "no" without giving offence.
Managing Feedback
Build a culture where feedback is viewed as development, not blame. Learn how to give balanced, specific feedback; manage responses to negative feedback; constructively receive feedback.
Managing Conflict
Minimize difficulties, improve productivity and develop effective working relationships by constructing a climate of co-operation. Conflict can be a positive and healthy part of working together, a catalyst for change and improvement.
Negotiation
Achieve win/win outcomes even when the needs and wants of the various parties are diverse. Our four-step process of Prepare, Discuss, Propose, Close can ensure all parties conclude the negotiation with relationships intact.
To find out how Nexus Partners' can benefit your organisation, please
click here to contact us, or phone 0800 4 LEADERS (0800 453 233). | 
